You want a voice of experience? Well, just listen to Steph. She has spent her long, illustrious career working alongside dentists and if you think we’re about to make it sound like she’s old, we’re smarter than that. Trust us, you’re talking to a registered perfectionist. But that works perfectly for us because her days at Uptown are spent as a New Patient Coordinator talking brand, spanking new patients through how to plan for their first trip to Uptown!
When she’s not talking, she’s got an action packed life to manage the details for with her one husband and two kids! Sports, skiing, snowmobiling, trips to the lake, trips to the mountains, Instagram influencing, makeup artisting for Seint cosmetics and plenty of other items that would involve extending this sentence full of commas. Basically, Steph and her family are never bored, but if they are, that’s when they bust out their favourite board game, Risk, and start their plans for world domination. No joke.
Chantelle has been staring at people’s teeth since 1999, but more specifically the way they align since 2006. As a Treatment Coordinator, she’s the Google for all of your questions about braces and aligners when you are looking for options. She’s smart, kind and loves to laugh. On a quiet evening, you can hear her contagious laughter rippling through the entire east side of Saskatoon.
But don’t bother trying to find Chantelle on weekends around the city. She’s at the lake with her 2 sons and her obnoxiously sweet husband Bart, who once slashed her car tires while she was at work and made all the girls here jealous. (He cut out pictures of Slash from Guns N’ Roses and stuck them to her tires to let her know he had bought her tickets. Pure. Cheese.)
Jaimie’s fashion sense is as acute as her knowledge of the orthodontic industry. We considered installing a catwalk into her office just for her, but knew that would make her feel really awkward so we just let her spend her days talking to patients about their goals and educating them about treatment options. She knows so much about teeth that she doesn’t even need to see yours, she can sense them when you pull up in your car.
When she’s not at work, she’s hanging out with her husband, their kiddo and their two dogs that are all just as cute as her two little dimples. She’s got crafting skills that would give Martha Stewart a run for her money and the most jumbo-sized positive attitude that would even make Ned Flanders jealous.
Bio coming soon
Ah, the Care Bear, Kroptop... and as one person in the office calls her: Little Dipper. Kerry has seen it all and knows what to do in every situation so we just gave her free run of the entire office. She has the littlest legs but they resemble a hummingbird’s wings when she moves through the office, which is exactly how she does the jobs of 4 people at once.
We still haven’t figured out why Kerry and her husband Rich actually own a home because they’re never in it. They’re constantly running their daughters to Ukrainian dance competitions or off to the lake in summer and winter, but we’ve heard that the rare times that they actually are in their home, they really enjoy it and just sit around making perogies for everyone they know.
Alayna is like a tornado of workaholism and that’s probably an understatement. This entire office would probably implode if she called in sick one day; so if that ever happens, we have a hazmat suit with her name stitched into it so she can still be here. She’s more organized than the alphabet and keeps things straighter than the borders of our province.
You’ll want to tell her a good joke because you’ll swear she was the stunt double for Ms. Doubtfire’s laugh. She’s got the worst-behaved cats, reasonably behaved kids and has a tremendous knack for keeping secrets from everyone because she got engaged and didn’t tell anyone here for weeks. Case in point, it also took us a few years to learn that she knows every lyric to “Baby One More Time” by Britney Spears but that cat’s out of the bag now too.
With her ‘running away from home’ days behind her, Stephanie settled back into her roots here in Saskatchewan packing more than just her luggage. She brought back more than 6 years of experience in a top-notch orthodontic practice in Calgary and an energy and knowledge that should almost be illegal to use in public!
She’s got three kids that she adores… to embarrass in public... and she plays the role of hockey mom to a level where Tim Hortons should actually be sponsoring her. Here’s another fun fact about Stephanie, in true “Saskatchewan” fashion, on her first day of work at Uptown we learned she bought the home that one of our staff’s parents were selling. How’s that for a welcome home?
Taylor’s the seasoned veteran in our office. As one of the earliest clinicians when Uptown started in 2012, she helped shape the clinic in its formative years with her efficiency and attention to detail. After a short break to start raising her family, she’s back helping us in an administrative role, helping patients with appointments instead of helping them figure out what is stuck in their braces!
On her own time, there is a 102% certainty that you’ll find Taylor with her family. She’s got a husband named Adam, a son named Blake and a dog named Wolf, and they all like spending time outdoors camping. Except in winter, camping then would be a bit silly. During those cold days, you’ll find Taylor curled up next to a heater doing a puzzle or watching season after season of Below Deck, Housewives, Love Island.. anything with some serious drama to heat things up. But once summer returns, she’s back to the golf course and the campground to soak up that sunshine.
We plopped Telle front and centre when you walk through our doors and, lucky for all of us, that’s right where she feels most at home! As our Concierge, she’s happy to help look after all of the details of your day at Uptown! She also looks after all of the details of our days at Uptown which is probably just as important!
Now that we’ve said all that nice stuff, we can tell you all about her contagious laugh and her twisted sense of humour which has been honed on her two teenage kids and her husband of 19 years. She joined our team after spending years working as a lab phlebotomist which probably is something she just made up because clearly that’s not a word. She loves her dog Bailey, fishing at the lake, going for a rip on the quad and the rambunctious sport of curling … because Saskatchewan.
Nicole (aka “Dicky”) started at Uptown in 2016, one full year before she actually slid on a pair on skinny jeans and realized they weren’t that bad! As the Financial Coordinator, you’ll find her buried in numbers and working with patients to figure out simple and easy interest-free payment plans for their treatment, although sadly, she can’t accept your Canadian Tire money.
Beyond Uptown, she’s competed in 7 Ironman Triathlons, has 2 daughters, 1 hot husband and the only thing she’s more committed to than said ‘hot husband’ is abandoning her brought lunch for a noodle bowl from across the street. She coaches kids hockey and on rare occasions, the kids actually listen to her.
Teralyn joined our team and proudly represents the beautiful land of British Columbia. We’d never heard of it prior to her arrival, but she claims nearly every winter morning how it’s “so much warmer back home.” Unfortunately for her, we know it’s only a matter of time before the cold freezes out the memories from her brain.
She’s a member of our clinical team and, despite our best efforts, she’s nearly impossible to get rattled or stressed out. That’s probably because she is from a farm and worked with animals everyday which makes her perfect for working with our crew. She managed to bring a car load of cats, 2 dogs, 2 fish, a son (who is taller than she is) as well as her husband when she moved here. Oh yeah! She’s from BC! We forgot to mention that!
Being our second Shelby ever was no small task because we really liked our first one! But Shelby #2 came in packing some serious vim, vigor and a fun-loving smile so we’ve forgotten all about the original one (we're just kidding original Shelby). Maybe it was her experience in the dental field before joining our office as a clinician, but Shelby’s ortho skills developed so quickly that we think she has had an ‘insider’ feeding her our secrets prior to her arrival.
You want to know what else she does? Well good! We’re going to tell you! She’s got a husband and a chocolate labrador who both compete for her love (both are currently winning) and she loves to spend time camping and hiking in the great outdoors (indoor camping and hiking would make us question her sanity). Plus, here’s a hot tip for our patients – if you ever see her intensely staring/squinting at your teeth, she’s trying to move them with her mind. She’s got this weird thing about telekinesis.
Roanna has a cool name and, lucky for us, it’s attached to an equally cool person. She started with our team in 2019, but prior to that she’d been holding it down in dental for over a decade making people smile and feel great about themselves. Needless to say, she’s got skills … but she can also tell you about the stuff she’s finding in your teeth in English or Cantonese which makes her pretty much a superhero in our books.
Roanna loves plants. We’re talking ‘loves’ as in she has so many plants she made her own Instagram account for them! She also loves her man (shout out to Rick), loves her two dogs named Nala and Bodhi, and loves spending time with friends and family in the great outdoors (around plants). But above all, we’ll introduce you to Roanna’s greatest love: Food. Sorry plants, Rick, Nala, Bohdi, friends, family and great outdoors, the truth has officially been revealed.
Jada is easy to spell, but if we’re being honest, that’s not at all why we hired her. She started with Uptown in 2020, which happened to be a great year to start if you appreciate protocols being the complete opposite of ‘easy.’ But being a good town of Wilke girl, she took the challenges on like a champion and we’ve watched her skillfully and efficiently put her dental assisting skills to good use on our patients.
When Jada is not inside, she’s usually outside! Backyards, parks, campgrounds, etc. She really, really loves it out there. Her husband loves it out there too, because if he wants to spend any time with Jada, it’s the only place he can find her. She’s also got an amazing beagle named Buster and we can only assume he’s got the name Buster because it’s enjoyable for her to stand outside yelling “Hey Buster” and “Come here Buster” just to see who else pays attention.
With years of experience in ortho offices in both Saskatoon and Regina, Shaylan just casually strolled into Uptown one day and we happily put her to work. In the world of ortho, she’s got hand-eye coordination like we’ve never seen before so we know she’s developed this skill by means of some competitive sport that can only be revealed if you read the first sentence of the next paragraph.
When she’s not casually fixing up smiles, she spends her time competitively chasing a rubber ring with a wooden stick on a sheet of ice. And if that isn’t impressive enough, she actually coaches other people who do the exact same thing! Both she and Google call this ring/stick/ice thing ringette, so it’s safe to say she’s 100% Saskatchewan born and raised. Shay is living the dream on an acreage southwest of Saskatoon with her horses and other assorted animals. We don’t ask, but we know she can talk to them.
Although she looks younger than most of our high school patients, you need to know that Melanie kicked off her orthodontic career 8 years ago, spending 1 year in general dental and then over 7 years inside the walls of an orthodontic office before joining Uptown. Not only is she well-versed with clinical skills, she’s also polished her technical skills and helped set up our digital lab! Think digital scanners, 3D printers, digital models of teeth, etc… but never fear, your online banking info is safe. She knows where to draw the line.
Although she was born and raised a Saskatoon local, Melanie isn’t very good at just sitting around. She’s constantly roaming around with her parents, two younger sisters, her boyfriend named Jason and her covid dog, Lucy. She spends time both outside and inside, on farms, in cities, at cabins and everywhere else doing all the things that one would normally do at all those respective locations. And because she has so much free time while constantly roaming around, she also took up spin class because her legs were like, ‘yeah, we need to get out more’ and she was like, ‘oh, yeah okay.. I know a place we can go.’
If you have any fears of stepping into an orthodontic office, you can rest easy knowing Tori is hanging out in here! Not only is she a dental assistant (but wait, there’s more), she’s a fully fledged paramedic! Lucky for us, she felt more comfortable in the dental career than the paramedic career so we quickly signed her to Team Uptown after graduating from the U of S. Not only is she super smart, but she’s also got to be within the top 1% of coolest people in Canada. No joke, check the charts.
While she’s not in the clinic, she’s either at the gym or the dog park, but never taking her dog to the gym. The people there frown upon that for some odd reason. In any case, she’s got 3 dogs… wait, 3? Really!? Why 3? Because she loves dogs that much! Her border collie is named Hershey, her two aussiedoodles are named Finn and Fletcher and we’re fairly certain that soon she’ll announce that she got 3 more dogs because secretly we know she's making the cutest dog sled team ever. Nice try, Tori. We’re on to you.
After graduating from the Dental Assisting program from the U of S, Yardley brought her fresh new skills into our clinic and has been effortlessly putting them to work like she’s been doing this for decades. Suspicious? Yes, but it works so well in our favour that we don’t question it. Her gift is making patients smile and laugh and we’re so excited to have her as part of the team making Uptown the best it can be!
If you've tried keeping up with the Kardashians, you should try keeping up with Yardley! When she’s not in the clinic, she’s raising her two amazing daughters, Everly and Ruby, and making sure they are at every soccer game and dance competition Saskatoon has to offer. (With all that kid hauling, she’s bound to have a 5-star rating on Muber, the Uber app for moms.) She loves cooking and baking, and then loves eating that cooking and baking before her dog (Chachi) gets onto the counter and polishes it off. Then she’ll whip up her famous Yardley’s Big Dillies pickles, complete with branded jars of course. And that’s all just her average Tuesday. Seriously… She’s beyond human.
With a career motivated by teeth, Katie found her stride after graduating in Regina and working as a dental assistant in both Saskatoon and Prince Albert. But her lifelong dream was to find the holy grail of orthodontic wizardry which came knocking in 2021 when she joined the gang over at Uptown as a Treatment Coordinator. These days, she enchants parents and patients on the craft of treatment options, but she also gets hands-on practice with our very own treatment options in our Yorkton satellite location.
When she’s not working, which happens to be quite often because she is a self-proclaimed workaholic, she’s at the lake boating, surfing and hiking. Does she do that alone? We’re glad you asked! No. She’s out there with her husband Jon and their little dog named Gary who they spoil absolutely rotten. If you ever want to meet said dog, just ask Katie and she’ll pull out her phone with over 3 kilometres of photos of Gary for you to scroll through. It’s like a marathon for your index finger. Go, Gary, go.
Inspired by his mom’s dental career, Lucas started honing his craft by delivering dental models and appliances before taking his training in Edmonton. After juicing up his lab IQ and perfecting his wire bending skills, he’s been crafting in dental labs ever since. He’s both good with his hands and good with his brain! From 3D printers to computer modeling, Lucas could probably teach Bill Gates a thing or two about technology.
And if you thought cucumbers were cool (it’s probably because you think in phrases like a boomer), you’ve never met Lucas. This guy is so cool and collected that he makes the Dalai Lama look rambunctious. If it’s nice outside and he’s not draped in a lab coat, you’ll usually find him playing spikeball or beach volleyball. He’s got an amazing wife with a very normal name (Chelsea) and a cat with a very obscure name (Coffee). So we can only assume if there are any future children in this future relationship, Lucas has already had his naming privileges revoked.
Halfway through Gloria’s interview, she just wandered off and started organizing our clinic! Ever since that day she hasn’t stopped and we’re worried she doesn’t know how to sit still. She loves to be busy and she assures us that she really can relax, and by ‘relax’ she means sitting on the couch watching the most terrifying movies and shows on Netflix that she can find. Sounds very relaxing.
She’s got over 60 pairs of shoes stored in various locations in Saskatchewan much to the delight of her family storing them. She’s officially (and finally) married after 7 extremely long and incredibly patient years of being engaged, right Frank? But she doesn’t get worked up about it all, she had planned the entire wedding and only needed him to show up. The only thing she needed to figure out is which pair of shoes she was going to wear.
Teagan was one of those kids who would have had adults hiding in their closets because she had too much energy. Lucky for us, we put all that energy to good use as our New Patient Coordinator. She can walk you through the orthodontic process, plan the details of your renovation and convince you to start making your own clothes – all at the same time. If you aren’t yet bestowed with a nickname, you will have one by the time you're done talking to her.
Teagan is known to spontaneously bust out in a ballad at any point during her waking hours and has invented “Uptown Doodle Wednesday” which clearly involves noodles from the nearby Vietnamese restaurant. She likes sweat suits, drywall, her two Thai dogs, her dandy man named Andy and their daughter Bennie, tiling showers, crocheting, and other things that would have made this list 8 paragraphs long. She’s weird.